Customer service

If you have generel questions, suggestions or complaints, please write to us by clicking '+ Write to us' -fill in the form. You can also find contact information and info on travel guarantee, lost and found below.

Write to us

Questions regarding your tram journey

The regional buscompany FynBus handles all inquiries regarding travelling on the tram, ticketing, travel information and so forth. 


FynBus Customer Service

Dannebrogsgade 10
5000 Odense C

Tel. 63 11 22 00

You can call FynBus: Mon.-Fri, 08 - 16

Opening hours 

Monday: 10-17
Tuesday: 10-16
Wednedday: Lukket
Thursday: 10 - 16
Friday: 10 - 16

Other questions

If you have other questions or inquiries about the tram, for instance noise or vibrations, traffic incidents or you would like to get in touch with the tramway company for other reasons, please write us at: info@odenseletbane.dk

Søndre Hospitalsvej 6, 5260 Odense S

CVR 36478497

EAN 5798006615070